Refund & Return Policy
We want you to love what you wear. If something isn't right, you can return or exchange it within 7 days of delivery.
What can be returned
- Unused, unwashed items with original tags and packaging, within 7 days of delivery.
- Wrong item, wrong size sent, or damaged/defective items: always accepted within 7 days. Please share a photo or unboxing video.
- Not returnable for hygiene reasons: innerwear, nursing bras, breast pads and items marked "Non-returnable" on the product page (unless damaged or wrong).
Cancelling an order
- You can cancel from My Orders until the order is packed. The full amount is refunded.
- After it ships, refuse the delivery or request a return after it arrives.
How to return or exchange
- Message us on WhatsApp +91 89252 30059 or call +91 89252 30059 with your order ID and a photo of the item.
- We arrange a pickup where our courier serves your PIN code. If pickup isn't available, we'll guide you to send it back and refund reasonable courier charges for wrong or damaged items.
- Exchanges for a different size or colour are free, subject to stock.
Refunds
- Once the item reaches us and passes a quality check (usually within 2 working days), we refund to your original payment method.
- Banks and UPI usually show the refund within 5–7 working days after we process it.
- Delivery charges are refunded for wrong, damaged or defective items. Coupons and offers are adjusted for partial returns; points used are returned to your account, and points earned on returned items are removed.